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Telemedicine at Your CHC: The Future is Here

Monday, April 15, 2019   (0 Comments)
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Henry Schein is a featured vendor through our partnership with Community Health Ventures' Value in Purchasing Program.



We’re still waiting for robot-piloted flying cars to transport patients to their physician appointments, but thanks to the latest advancements in digital medicine technology, particularly telemedicine, it’s possible to diagnose and treat patients almost anywhere, anytime.


Though telemedicine sounds futuristic, its origin has been traced back to the long-distance transfer of electrocardiograms by a Dutch physician in 19051. Currently, the National Conference of State Legislatures defines telemedicine, or telehealth, under four modalities:


  • Real-time or live video, which establishes real-time or synchronous audio and video communication between patient and provider
  • Store and forward, where data, images, sounds, or videos are transferred from one care site to another 
  • Remote patient monitoring, where a patient’s vital signs and other data are collected at home or outside a clinic and transferred to a provider for monitoring and response, if needed
  • mHealth (mobile health), where a mobile or wearable device delivers education, information or public health services, such as medication reminders

A telemedicine strategy has become more viable for providers in recent years due to an increase in the number of available applications as well as the shift from a fee-for-service economic model to one driven by value-based care and patient outcomes—and CMS has recently made “landmark” changes to RPM and telehealth reimbursement.2 In addition, telemedicine is a natural complement to the mission of community health centers, for both urban and rural settings, by further increasing access to care.


Two notable success stories regarding telemedicine at health centers include:

  • The Connecticut Medicaid program saving almost $579,000 after its federally qualified Community Health Center, Inc., which has 200 locations across the state, launched a program that included electronic consultations were instead of referrals for a face-to-face visits to physicians in four high-demand specialties.3
  • A 2010 study by the Oregon Prevention Research Center concluding that telemedicine with nonmydriatric cameras may increase access and decrease costs for diabetic eye exams for American Indians and Alaska Natives in Pacific Northwest communities with poor access to eye doctors.4

These wins illustrate the two main advantages of launching a telemedicine program: improving the health of your patients, while improving the health of your business.


Telemedicine solutions vary in shape, size, and scale. Henry Schein has partnered with Medpod, a telediagnostics platform that connects groundbreaking software and medical devices, optimizes health care delivery, and maximizes patient management throughout the continuum of care.


Medpod is a scalable solution that allows health centers to dip a toe into telemedicine, with opportunities to expand down the road, by offering options such as:

  • A direct-to-patient video consultation service for practitioners that’s fully browser-based for easy virtual consultations — anytime, anywhere
  • Remote patient monitoring providing anytime, anywhere chronic care for either post-acute or inpatient monitoring as part of a value-based health care program
  • Live, remote video translation that maintains high-level patient care with visual communication
  • Inbound patient applications that break down the barriers of traditional care delivery and create new care pathways
  • A streamlined medical cart enabling high-quality, remote physician-patient encounters on par with a face-to-face visit, all with best-in-class devices


 Medpod Medical Cart (MCT Series) elevates the medical standard for higher quality care between remote provider and patient Easy, browser-based, virtual direct-to-patient video consultations---anytime, anywhere Break the language barrier with 24/7 on-demand video remote translation and interpretation services. 



The clinical, financial, and operational benefits of the Medpod telemedicine solution for your health center include:

  • Improved clinical outcomes with:
    • Faster, more accurate diagnosis
    • An enhanced patient experience that’s more personalized and convenient
    • Increased access to care beyond the physical location
    • Live translation services
    • Optimized preventative health care
    • Capabilities to close gaps in care
  • The ability to develop additional revenue-generation opportunities by:
    • Increasing patient flow
    • Lowering costs Improving reimbursements
    • Optimizing limited resources for improved workload balance
    • Supporting the focus on value-based care
  • A turn-key browser-based platform that streamlines services and supports operations with:
    • Reduced readmissions and ER visits
    • Patient administration and scheduling
    • EHR integration
    • Improved provider work/life balance

To learn more about how telemedicine can improve the health of your patients and the bottom line of your health care—including how we can assist you with the telemedicine grant application process and help you understand reimbursement—please contact:



Tammy Legg
Institutional & Government Accounts, Special Markets
Henry Schein Medical
(775) 354-9197


Russell Stenquist
Strategic Account Manager, Healthcare Services
Henry Schein Medical
(208) 497-1059





  1. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3089841/
  2. https://mhealthintelligence.com/news/cms-makes-a-landmark-change-in-rpm-telehealth-reimbursement
  3.  https://www.ama-assn.org/practice-management/digital/how-these-4-specialties-used-telemedicine-save-nearly-600000
  4.  https://oregonprc.org/projects/comparative-effectiveness-of-telemedicine-to-detect-diabetic-retinopathy.html




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