QuickNotes April 2015
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Northwest Regional Primary Care Association
Timely News for Region X
April 2015 QuickLinks

Changing Demographics
Supportive Housing Partnerships
Blood Pressure Control Success
"I Hate/Love My Job!"

Suite 330 News
Career Center
Region X Highlights
Professional Development
Thank you to our Annual Sponsors
Clifton Larson Allen
Community Health Plan of Washington
HomeStreet Bank
Featured Vendors



2015 Spring Primary Care Conference

Spring Primary Care Conference

NWRPCA conferences are a cornerstone of our membership services. No matter where you are in your career, the Spring Primary Care Conference has something for you. The spring conference features prominent keynote speakers, powerful breakout sessions, networking with your primary care colleagues, and much more.
May 16-19, 2015 in Portland, OR
Register now!

Roger Rosenthall

Changing Demographics, Immigration Policy, and Their Impact on Health Centers

Roger Rosenthal, Executive Director, Migrant Legal Action Program

Roger will be presenting a workshop on immigration policy at the Spring Primary Care Conference May 16-19 in Portland, OR

The immigrant population has grown dramatically in all states in the United States including those in HRSA Region X: Alaska, Idaho, Oregon and Washington.  When demographic changes such as these occur, health centers have to adapt on a number of different fronts: outreach, intake, accessibility, clinical focus, staff development, and more. Read more

Deborah De Santis

Health Centers and Supportive Housing Partnerships

Deborah De Santis, President and CEO, Corporation for Supportive Housing (CSH)

Housing as a social determinant of health will be a key theme at the Spring Primary Care Conference, including a tour of Central City Concern

The health sector is now a-buzz with the recognition that housing is a “social determinant of health.” At CSH, a leader in the supportive housing industry, we could not agree more. Housing is a platform to help stabilize one of our most vulnerable populations. Today the healthcare industry has many opportunities and incentives to partner with housing providers to improve the health of society's most vulnerable and highest-cost consumers - and to do so at a lower cost. Read more

Blood Pressure Under Control in Bremerton? Check!

Jennifer L. Johnson-Joefield, Quality Director, Peninsula Community Health Services

Our patient rate of incidence for hypertension is 26.7% – higher than both the state and national average. Yet we maintain a hypertension control rate of 76%, which is 12% higher than the Washington state and national rates of hypertension control. In February 2015 we received the Million Hearts Hypertension Control Champion award. This national recognition brings our colleagues knocking on our door wondering, “How did PCHS do this?” The journey began in February 2010 and continues to evolve to this day. Read more

Jennifer Johnson-Joefield

"I Hate My Job!  I Love My Job!"

Michael Gervasi, President and CEO, Florida Community Health Centers, Inc.

Dr. Gervasi will be presenting on Being an Employer of Choice at the Spring Primary Care Conference May 16-19 in Portland, OR

Almost everyone has said these words at some point in time. But what do they really mean? What are important things a health center can do to make the “good” outweigh the “bad” for its employees? Read more

Michael Gervasi

The New FQHC PPS Rate for Medicare: What We Know Now

Anne Frunk, Consultant, PMG, Inc. & Ray Jorgensen, CEO, President & Co-Founder, PMG, Inc.

Ray will be presenting on Understanding Charge Setting/Charge Capture Strategies/Maximizing KPI at the Spring Primary Care Conference May 16-19 in Portland, OR

As CHCs transition from the All Inclusive Rate (AIR) system to the Medicare PPS model, they must prepare for several changes, most of which surround billing department workflows and the introduction of new practice management functionality. The challenge is to get the entire CHC team (not just the billing department) to fully comprehend how to not just capture but maximize data representative of the “typical bundle of charges” and services. Read more

Anne Frunk

Ray Jorgensen

NWRPCA welcomes readers to submit articles in response to our features.

Suite 330: News from NWRPCA »

2015 NWRPCA Board of Directors Election: Ballots Due Soon

Each Region X state has at least one director whose three-year term is concluding in May, and nominations have been received. State ballots will go out to all voting members by April 13 – keep an eye on your email! All votes must be returned by April 24.

NWRPCA’s full membership will vote on the region-wide board slate at the Annual Membership Meeting on May 19, at the Spring Primary Care Conference in Portland, Oregon. If you are interested in learning more about the NWRPCA Board of Directors, the elections process, or membership on any board committee, please email Kelly Rondou, Executive Support Manager, at krondou@nwrpca.org.

Congratulations to Our Winners

The following individuals were the recipients of one of four $50 amazon.com gift certificates in appreciation for completing our online course, Health Center Governance,as well as the follow-up evaluation. NWRPCA staff conducted a drawing of from among those who completed both by February 28, with these winners:

   -Rhonda Hauff, Yakima Neighborhood Health Services
   -Sara Willliamson, Community Health of Central Washington
   -Diane Fielden, Peninsula Community Health Services of Alaska
   -Pam Thompson, Kootenai Health

It's Now or Never - Nominate!

This is your last chance to nominate a deserving recipient for one of our annual regional awards, to be conferred at our Annual Membership Meeting in Portland May 19.


Legacy Award: Honors an individual who has dedicated his/her career to solving the problems of health, poverty and human rights and who has contributed toward the mission and recognition of community and migrant health centers in the Northwest region.


Summit Award: Honors an individual within the NWRPCA membership who has reached a singular level of achievement in a particular area of expertise or service. The 2015 Summit Award is given to an outstanding leader of a behavioral health integration effort.


You may submit your nomination online or download the form and submit it by email, but all nominations must be received by NWRPCA no later than April 17, 2015. Recipients will not be notified; the announcement is made at the membership meeting.

NWRPCA Named in National REMS Grant

The University of Washington School of Medicine, COPE REMS program, has awarded $8000 to NWRPCA to continue its support of free CME for Northwest clinicians in need of assistance with pain management and safe opioid prescribing. Read the press release. NWRPCA Member Services Coordinator Alyssa Panning has established an online community to support peer networking, sharing of best practices and resources, and other benefits community members wish to develop. Contact Alyssa for more information.


Salary and Benefits - We Have a Good Source for You

In 2014, 53 member health centers submitted data for our biennial Salary and Benefits Survey, conducted on our behalf by CHAMPS and subsidized in part by the Annual Gold Sponsorship of CliftonLarsonAllen. If your health center did not participate, you may purchase the 99-page report from Lynn Gerlach. Non-health center entities are also welcome to purchase the report. The cost is $500 ($400 for NWRPCA members). You can learn more about this report on our website.


NWRPCA Career Center »
NWRPCA helps more than 5,000 job seekers find great career opportunity listings.

Chief Executive Officer

Peninsula Community Health Services

Bremerton, WA

Behavioral Health Clinic Manager

Eastern Aleutian Tribes

Anchorage, AK

 Professional/Technical Supervisor

Community Health Centers of Lane County

Springfield, OR 



Terry Reilly Health Services

Nampa, ID

Region X Highlights


Native Village of Eyak's Ilanka Community Health Center provides Baby Boxes to expectant families, modeled after the Finnish tradition.  Read full article

John Browne of Community Health Association of Spokane honored with 2015 Emerging Leader Award from the Geiger Gibson Program in Community Health Policy.  Read full article

Yakima Valley Farm Workers Clinic wins Healthcare Informatics' first place award for visionary health IT innovation.  Read full article

Health is Primary campaign kicked off in Seattle March 19, and included panelist Richard Kovar, Medical Director of Country Doctor Community Health Centers.  Read full article

Community Health of Central Washington is ready for ICD-10 implementation, and providers are already coding in ICD-10.  Read full article

Southcentral Foundation in Alaska is featured in a two-part PBS documentary, Rx: The Quiet Revolution.  Read full article

Terry Reilly Health Services opened a new clinic in Nampa, ID on April 1.  Read full article

Bristol Bay Area Health Corporation teaches middle and high school students about the dangers of smokeless tobacco.  Read full article

Virginia Garcia Memorial Health Center provides pesticide safety education for farmworkers.  Read full article

Mosaic Medical partners with Best Care Treatment Center detox facility to teach staff how to recognize the signs that an older person may have a prescription drug problem.  Read full article

Tri-Cities Community Health opens a new school-based health clinic at an elementary school in Kennewick, WA.  Read full article

Dr. Charles Ross will begin teaching the Complete Health Improvement Program at Umpqua Community Health Center to wean people off of some prescription drugs.  Read full article

Peg Hopkins, CEO of Community Health Association of Spokane, stepped down after 21 years at the end of March, leaving a legacy of mission-driven success.  Read full article 

Professional Development

NWRPCA Opportunities

Critical Skills for First-Time CHC Managers and Supervisors
This course, specifically designed for first-time supervisors and managers at community health centers, offers intensive, hands-on and immediately applicable skill-building to successfully navigate a supervisory or management role in the fast-paced CHC environment. This course includes two days of intensive, immediately applicable skill-building as well as a follow-up conference call to share successes, answer questions, and gain additional strategies for success.
April 30-May 1, 2015 in Seattle, WA
The discounted registration deadline is tomorrow! Visit the NWRPCA event page to register

Critical Skills

Region X Outreach and Enrollment Training
NWRPCA is hosting a full-day outreach and enrollment (OE) training on Tuesday, May 19 at the upcoming Spring Primary Care Conference (May 16-19). This training is sponsored by PointCare.


Join us for an array of breakout sessions, interactive activities, opportunities to peer share and luncheon to hear key updates from organizations like CMS, Enroll America, NACHC, and more!

NWRPCA is able to offer a limited number of registration fee rebates to qualifying individuals who register by the May 1 early registration deadline. Visit the Outreach and Enrollment Events and Activities page to learn more, register and read the agenda. Please contact Jessica Burkard for more information.


Presentation Success!
Do you want to walk away from your next presentation confident you have changed lives and inspired success? If you want to truly engage your listeners and impact their work, consider taking this self-paced, interactive course by Lynn Gerlach, our Development and Communication Manager. After years of advising our conference presenters on their presentation content, format and delivery, she has poured her years of public speaking experience into this online learning course that lets you build your next presentation as you learn the basics of superb audience engagement.
Six month access: $129.00
NWRPCA Member six month access: $99.00
Lynn Gerlach
Lynn Gerlach, Development and Communication Manager

Managing Ambulatory Care I
This four-day NACHC/NWRPCA course takes new clinical directors through the basics and then introduces specific management skills and concepts essential to FQHCs. Presenters include Paul Campbell, MPA, ScD and Robert Hoch, MD, MPH
June 15-18, 2015 in Portland, OR
Save $200! Take advantage of early bird registration until June 1, 2015
Visit the NWRPCA training page to learn more

The 19 Program Requirements for FQHCs: Beyond the Site Visit
Beryl Cochran, retired Region X HRSA Project Officer, and Rebecca Johnson of Health Center Solutions present this practical and comprehensive series. Get your information directly from two HRSA site visit auditors!
Webinar Series, March 4-May 13, 2015
See the NWRPCA website for more information
This series is sponsored by Jones & Roth CPAs & Business Advisors.

HRSA 19 Program Requirements

Opportunities from Our Learning Connections Partners

The Northwest Center for Public Health Practice has open enrollment for its Public Health Management Certificate (August 2015-July 2016) and the Summer Institute for Public Health Practice (August 3-6, 2015)


NACHC Practice Operations Management, Level I
This seminar provides tools to help your health center improve customer service, patient-staff interactions, reporting systems, and more.
April 22-23, 2015
Las Vegas, NV
Learn more and register for the seminar on the NACHC website

2015 Health Center and Public Housing National Symposium
The 2015 Health Center and Public Housing National Symposium will be held September 14-16, 2015, in Alexandria, VA. This year's theme is Healthy Together: Community Collaborations in Healthcare Delivery. Please save the date on your calendar for this event!

Find more professional development opportunities on the NWRPCA trainings page


April is National Minority Health Month
Read an informative article on historical trauma and how it affects mental health of today's Native Americans.  Check out NWRPCA's new health equity resources.  NWRPCA's Spring Primary Care Conference will have multiple sessions on health equity issues, and the keynote speaker, Linda Rudolph, is a renowned expert in the field.  


National Network of Libraries of Medicine (NN/LM)
The NN/LM Pacific Northwest Region's goal is to enhance access to health information for health professionals and the public.  Visit NN/LM's website for resources, funding, and training and educational opportunities around the region.  


Funding Opportunity: State Partnership to Address Health Disparities
Funding is available to improve the health of racial and ethnic minority populations. View more funding opportunities on the NWRPCA funding opportunities page

QuickNotes is the newsletter of Northwest Regional Primary Care Association. Each issue features a variety of information about community health, member news and spotlights, and important funding and workforce listings.

We welcome your comments and feedback as well as your news items. Please email us your thoughts and your news, resources and opportunities to share.

Northwest Regional Primary Care Association
200 W Thomas St., Suite 330
Seattle, WA 98119

® Northwest Regional Primary Care Association 2015

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U58CS06846, "S/RPCAs," total award $950K, with 65% of program funded by nongovernmental sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

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