Northwest Pulse May 2017
Share |
Newsletter Archive

Northwest Pulse Banner

May 2017

Facebook Twitter LinkedIn YouTube

Featured Articles

Crisis Intervention Integration with Primary Care and Behavioral Health

Susie Kroll, Meridian Center for Health

Susie will be presenting a session on this topic at the Spring Primary Care Conference

The Meridian Center for Health is a pilot program designed to integrate medical, dental, public health, and behavioral health while ensuring that the connection time to experts and the coordination of care is almost immediate. Meridian Center for Health allows the service providers to effortlessly serve and treat the patient without having to work outside their scope of expertise and training. It also allows for the coordination of care and consistent service to the patient.

Read more
Susie Kroll

Role of Support-for-Service in the Healthcare System: Lessons from Alaska’s SHARP Program

Robert Sewell, Alaska's Sharp Progra and Eric Peter, Health Program Associate

Robert will be presenting a session on this topic at the Spring Primary Care Conference

Having a sustainable and competent healthcare workforce is critical. And yet, most states struggle with the enduring problems of clinician shortage, turnover and mal-distribution. In response, Alaska began SHARP in 2009, which proved to be a robust and sustainable support-for-service strategy, one that’s strengthening our healthcare system. SHARP offers both education loan repayment and direct incentive. Thus far, SHARP has had 254 clinician-contracts across the range of dental, medical and behavioral health occupations.

Read more
Robert Sewell and Eric Peter

You Are a New Supervisor, Now What Do You Do?

Ann Hogan, Ann Hogan Consulting

Ann will be presenting a session on this topic at the Spring Primary Care Conference

Your first day is here and you’re probably both nervous and excited. Don’t worry, that’s normal. You just want to do the best you can... but where do you start? You need to remember that your status in your organization has changed and you need to act accordingly. The peers you had on Friday when you left are not your peers anymore. You are now their supervisor. Your relationship has changed and how you interact with them has changed.

Read more
Ann Hogan

Small Wins Strategic Planning: Connecting Mission to Action, One Step at a Time

Nathan Brown, TrueBearing Consulting

Nathan will be presenting a session on this topic at the Spring Primary Care Conference

Psst.. I’m going to let you in on a secret: Despite dozens of bestselling books extolling the power of strategic planning, there are actually some organizational leaders who have mixed feelings about the process. In a candid moment they’ll admit that they tend to view strategic planning in much the same way that most of us feel about lacing up our Nikes and going for a long run—we’re told that it’s good for us, but sometimes it can be tedious, boring and even painful. And besides, does it really make a lasting difference?

Read more
Nathan Brown

Five Reasons Why Telehealth Makes Sense for You!

Sirene Garcia, Finger Lakes Community Health

Terry Yonker from Finger Lakes Community Health will be presenting a session called Growing Together Using a TEAM Approach in Rural CHCs at the Spring Primary Care Conference

Tired of traveling to see a specialist? Taking additional time off from work? Now you don’t have to. Telehealth can bring those specialists to you….in your providers’ office. Telehealth is the delivery of health services and information using a HIPAA compliant real time electronic methods. It can include physicians discussing a patient’s illness by telephone and/or video conferencing between health facilities. All of which reduces per-visit costs while improving quality of care.

Read more
Sirene Garcia

Spotlight on Nurses

Gigi King is one of our Triage RNs at CHC of Snohomish County and has been with the organization for the past three years. One of our patients, Kimberly, wanted me to know that Gigi “saved my life.”About a month ago she called and was triaged for her severe headache. After triage, Gigi was insistent that she go to the ER. Kimberly said she treated Gigi poorly because she didn’t feel well and really didn’t want to go to the ER and wait several hours. After Gigi’s continued persistence, Kimberly did go to the ER where they found a 3mm brain aneurysm, and scheduled surgery shortly thereafter. Kimberly said “Sometimes angels are nurses. You people can changes lives, you can change the world.”

-Tove Skaftun, Chief Nursing Officer, Community Health Center of Snohomish County

Gigi King

Spotlight on Community Health Workers Next Month

Feature a fantastic CHW in next month's edition! Please send Alyssa Panning a short bio and photo by June 16.

Email Alyssa now

Suite 330: NWRPCA News

Free Telehealth Pilot Project

NWRPCA is partnering with an innovative telehealth company, Certintell, to offer a 90-day free trial of the telelheath platform, and then discounted pricing to interested health centers after the pilot. We believe that telehealth can enable health centers to see more patients, increase patient satisfaction, and improve patient care. This innovative platform is app-based and is easy to use for patients and providers.

Certintell will be giving a short presentation at the Spring Primary Conference on the pilot, on Monday, May 22 from 3:00-4:00 in Room 6.

If you aren't attending the conference, Certintell can offer demos of the technology at any time.

Telemedicine Platform, Core Features:

  • Video+Voice+Messaging

  • Supported Devices: Web, iOS, Android
  • 24/7 Live Tech Support

Please contact Rosa Mitsumasu Scotti to learn more.

Professional Development

Spring Primary Care Conference

May 20-23 in Spokane, WA

It's not too late to register!

This four-day conference in the Lilac City will feature prominent keynote and plenary speakers, breakout sessions, networking, policy and advocacy updates from NACHC, HRSA updates, and much more. View the latest agenda on our website.

Register now
2017 Spring Primary Care conference

Fundamentals of Governance Webinar Series

November 2016 - September 2017

The next webinar, Financials, Audits, 990s, Oh My!, is June 21 at noon PT

This ten-part governance webinar series focuses on a variety of topics that relate directly to Community Health Center Boards of Directors. Sign up for the remainder of all live webinars, and receive recordings of all previous webinars.

Register now

Behavioral Health Webinar Series

January 2017-December 2017

The next webinar, Making a Difference with Diabetes, is June 14, at noon PT

NWRPCA is offering a series of ten behavioral health webinars that serve as a platform each month for a blend of didactic trainings and interactive opportunities. Each month we examine a different topic via a 60-minute webinar.

Sign up for the remainder of all live webinars, and receive recordings of all previous webinars.

Register now
Mountainview Consulting

Community Health Improvement Summer Webinar Series

Join us to learn about vulnerable populations, coverage considerations, and how to ensure these populations are properly covered for fiscal sustainability. This series features subject matter experts from National Cooperative Agreements specializing in vulnerable populations and best practices from health centers staff doing the work.

Preparing for the Silver Tsunami: The Aging Population and How to Best Serve Them
June 15, 12:00-1:30 pm PT

Addressing the Needs of LGTBQ: Considerations to Maximize Care and Coverage
July 27, 12:00-1:30 pm PT

Reaching the Homeless: Outreach, Coverage, and Care Considerations
August 17, 12:00- 1:30 pm PT

Learn more

Submit an Abstract for the Fall Primary Care Conference

October 21-24 in Seattle, WA

Do you have an innovative program at your health center you'd like to share? Do you have excellent clinical outcomes or have you just started a new outreach program? We want you to present!

NWRPCA and CHAMPS invite you to submit an abstract for the Fall Primary Care Conference. Deadline: June 26

Submit an abstract now

Managing Ambulatory Health Care III (MACH 3)

June 26-29 in Seattle, WA

This intensive program is a team-based course designed to improve the performance of clinical and administrative managers in community health centers who must work together effectively to optimally serve their communities.

This course addresses the following topic areas:

• Collaborative Management, Quality Improvement/Assurance, and Practice Transformation
• Strategic & Financial Planning
• Payment Reform
• Provider Recruitment, Retention, and Compensation
• Leadership Styles, Team-Building, and Managing Change

Apply now
NWRPCA and NACHC logos

Federal Tort Claims Act (FTCA) University Training

July 17-18 in Tacoma, WA

The Federal Tort Claims Act University (FTCAU) is an innovative and collaborative training conference between the FTCA Division and Region X PCAs that is being offered to members of the health center community. It is a great opportunity for seasoned quality and risk professionals, and new professionals, to learn from experts, leaders, and government officials in the areas of FTCA and related subject matters. Over the course of two days, attendees will participate in interactive presentations, and exercises that are all specially geared toward health center grantees in HRSA federal Region X: Alaska, Idaho, Oregon, and Washington.

Register now
2017 FTCAU logo

Opportunities from Our Partners

Housing as a Social Determinant of Health: Regulations and their Impact
May 18, 10:00am PT
This webinar will discuss how housing laws and regulations impact health outcomes and how housing-related legal approaches act as determinants of health
Register here

The Hope Squad Program – Addressing Suicide Prevention and Untreated Mental Illness

May 18, 12:00pm PT
This webinar will feature the Hope Squad Program, a school-based peer advocate program that works to prevent suicide and decrease the incidence of untreated mental illness.
Register here

Impact of Collaborative Care for Underserved Patients with PTSD in Primary Care: A Randomized Controlled Trial
May 22, 10:00-11:00 PT

From the Clinical Directors Network, Lisa Meredith, Senior Behavioral Special form the RAND Corporation presents this free webinar.

Register here

2nd Annual AA&NHPI Health Center Summit
May 26 in San Francisco

Learn more about the key role health centers play in addressing emerging and current issues in AA&NHPI health. The Summit will offer educational workshops, training and technical assistance, and networking opportunities for those serving AA&NHPIs.
Learn more and register

Region IX Clinical Excellence Conference
June 4-6 in Maui, Hawaii
This event will bring together healthcare leadership from across the region to focus on health center clinical and management teams--partnerships that spur innovation--with the goal of improving overall efficiency and effectiveness in care delivery.
Learn more

Healthy King County Coalition: Cross Cultural Health Care Program Workshop
June 15 in Renton, WA and June 22 in Seattle
The Health Equity Assessment Tool (HEAT) is a framework developed by the HKCC Equity Work Group to enable assessment of policy, program interventions and planning by using an equity lens.Contact for more information


View the latest funding opportunities, as well as other educational resources and information, on our website.

NWRPCA Career Center

Post available jobs at your health center or view current openings at NW health centers.

Recent openings:

Alaska: Registered Nurse at Dahl Memorial Clinic

Idaho: Data Analyst at Valley Family Health Care

Oregon: CEO at Siskiyou Community Health Center

Washington: Outreach and Enrollment Supervisor at Unity Care NW

Educational Opportunities

Attend one of our in-person workshops or online webinars. Previously recorded events are also available.

Region X Highlights

Read news highlights about Region X health centers.

Recent articles:

Alaska: Sunshine Community Health Center is using a new therapy method called eye movement desensitization and reprogramming for people with trauma

Idaho: Idaho College of Osteopathic Medicine will begin construction in Meridian on May 17

Oregon: A Multnomah County program identifies people who have had ten or more contacts with ambulances and fire in six months, then uses “sleuthing” to connect them to services

Washington: Yakima Valley Farm Workers Clinic has an immunization van that parks in school parking lots

Thank you to our Annual Sponsors


Quest Diagnostics




Nonstop Wellness




Cardinal Health


Community Health Plan of Washington


HomeStreet Bank



Featured Vendors



Northwest Pulse is the newsletter of Northwest Regional Primary Care Association. Each issue features a variety of information about community health, member news and spotlights, and important funding and workforce listings.

® Northwest Regional Primary Care Association 2017

We welcome your comments and feedback as well as your news items. Please email us your thoughts and your news, resources, and opportunities to share at

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U58CS06846, "S/RPCAs," total award $950K, with 65% of program funded by nongovernmental sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Membership Software Powered by YourMembership  ::  Legal