Core Competencies for First Time CHC Managers and Supervisors
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Core Competencies for First Time CHC Managers and Supervisors Export to Your Calendar

7/27/2020 to 7/28/2020

When: Monday, July 27 to Tuesday, July 28, 2020 *updated dates!
Where: Hilton Garden Inn Boise Downtown - Discounted hotel room block info provided to those who register
348 S. 13th. Street
Boise, ID  
Contact:
Registration Team

Phone: 206-519-5061

Registration Information
Online registration is available until: 7/27/2020
Details
Overview »
Objectives »
Agenda »
Speaker »
Date & Location »
Training Fees »

In an attempt to better protect the public's health during the recent spread of COVID-19, we have rescheduled this training for July 27-28, 2020. Spots are still available; registration information is below.

 

If you have already registered for this training, please email registration@nwrpca.org for rescheduling or refund information.

 

Overview

Join us for "Core Competencies for First-Time Community Health Center Managers and Supervisors" two-day training in Boise, ID.


This "Core Competencies" training is ideal for first-time CHC managers and supervisors with 18 months of experience or less, or those looking for a management refresher course.


Register Now »

 

 


Objectives

 

In this highly interactive two-day course, participants will learn to:

  • Develop and retain engaged, responsive, productive, and customer-focused teams.
  • Utilize behavioral interviewing to hire staff with the right skills and fit for the long-term.
  • Coach and develop employees.
  • Communicate for results and strengthen trust.
  • Drive accountability and deliver results.
  • Lead and manage change.
  • Build strong, professional relationships with supervisors, leaders, peers, former peers, and direct reports.
  • Avoid common legal pitfalls when managing employees.
  • Create a culture of customer service.

Agenda

 

View Agenda »

 

 

 

Agenda subject to change. Updated 3/12/20.


Speaker

 

Lisa Mouscher

Lisa Mouscher

CEO and Lead Consultant at Sogence Training & Consulting

 

Lisa Mouscher is CEO and Lead Trainer at Sogence Training and Consulting. As a popular and dynamic facilitator, trainer and consultant, Lisa works primarily with managers and staff from Federally Qualified Health Centers and other Community Health Centers across the country. She specializes in two areas of focus: strengthening the management and supervisory skills of health center managers at all levels, and assisting health centers to create a culture of customer service. Lisa brings her extensive background in management, training and human resources to her work with community health organizations and is known for facilitating immediately applicable results as well as lasting impact to strengthen these organizations for the long term.


Date & Location 

 

In an attempt to better protect the public's health during the recent spread of COVID-19, we have rescheduled this training for July 27-28, 2020.

 

Monday, July 27, 2020 & Tuesday, July 28, 2020

8:00am - 5:00pm (both days)

 

Location:

Hilton Garden Inn Boise Downtown -- Discounted hotel room block information provided to those who register.
348 S. 13th. Street

Boise, ID


Training Fees

 

NWRPCA Member Rate: $699

Standard Rate: $950

 

10% Discount for group registrations of 5 or more people! Use code 20CCGroup at the payment stage of registration.

 

Register Now »

 

 

 

The cancellation deadline is Thursday, March 19, 2020. Cancellations must be in writing (e-mail is fine). Cancellations made after the deadline are not refundable.


 
 

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