Engage, Inspire, Transform: Practical Approaches to Becoming an Employer of Choice
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Engage, Inspire, Transform: Practical Approaches to Becoming an Employer of Choice

1/14/2020 to 1/15/2020

When: Tuesday, January 14, 2020 - Wednesday, January 15, 2020
8:30 AM - 4:30 PM
Where: Renaissance Seattle Hotel - block room rate available upon registration
515 Madison Street
Seattle, WA  98104
Registration Team

Phone: 206-783-3004

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The health care system is changing rapidly, now more than ever. Value over volume, increased competition for talent, staff burnout, evolving technology, and numerous other demands are challenging health center leaders in ways not seen before. For health center leaders, intentional focus and strategic planning must link the individual, organization and larger system in seamless fashion to drive a transformation and culture of excellence that makes your health center the place employees want to come, stay and make a difference.

In an intensive and interactive setting, we will examine these challenges, explore proven tools for change, and make specific action plans for individual, organizational and systemic engagement as a route to becoming an Employer of Choice.


Audience: This training has been designed for participants in the following health center roles: C-suite leadership, HR directors and staff, clinical leadership, and applicable program managers


This training and development experience examines practical steps at three distinct but intersecting levels that leaders can take to establishing their health center as an employer of choice:

Individual Development: personal assessment, engagement and the unleashing of potential, individual wellness and growth, (re)setting the intention to find joy in the mission and practice of community health.

Organizational Leadership: creating a culture and brand identity that optimizes the recruitment and retention of the workforce you want while delivering excellent patient care in alignment with the mission, vision and values of the health center.

Systemic Engagement: understanding the trends and direction of the health care system (changing workforce, accountable care and value-based payment, etc.), how these changes are impacting your CHC, how to lead the way at the local, state and national level.

The session facilitators have successful and direct hands-on experience in each of these segments.  With each step,  we will discuss related experiences, research and best practices, specific tools and strategies, in a dynamic and interactive learning and facilitation process.


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This training will allow participants to:

  • Develop a clear understanding of leadership strengths and opportunity areas for each participant and a development plan to assure success.
  • Gain an in-depth of understanding and application for preventing burnout while boosting and measuring individual employee engagement.
  • Acquire new techniques for leveraging organizational leadership in driving a culture transformation and assuring a lasting, positive change.
  • Connect their CHC’s plan for systemic engagement (with health care partners, policymakers, etc.) to the larger goal of staff engagement and organizational health.
  • Engage with peers around specific, real-world situations, and learn new strategies through peer-to-peer dialogue.



Structured as a series of three interactive modules, plus an introductory and concluding section, the two-day workshop will incorporate a variety of dynamic learning tools and interactive facilitation techniques to maximize participant engagement.


Introduction: Our Story: How did we get here?

To facilitate interaction and ensure we’re starting from the same place, we will harness the knowledge of the group in a fun and creative session to tell “our story”.  


Module 1: Understanding and Harnessing System Drivers on the Path to Change

In order to succeed and lead, CHC leaders must understand the larger policy, business, and practice trends that are driving health care system change. This module will look at systemic and environmental changes, how to make sure your CHC is engaged, and how to take on a leadership role not only in responding to change, but in making it.


Module 2: Impactful Leadership for Your Organization

With a changing workforce, recruiting and retaining talent is a top priority for virtually every CHC. Following the framework of the Impact Leadership Model, this session will help leaders implement innovative practice re-design models geared towards higher workforce job satisfaction and unleashing potential—both their employees’ and their own.


Module 3: Creating a Humanity-Centered Practice

When employees are operating with their full humanity and their whole selves in the workplace, they are deeply engaged. This definition of a culture of wellness drives individual engagement and is critical to both retention and recruitment. This module will look at how to assess current levels of employee engagement and explore the root causes of burn-out, and introduce case studies and peer learning to find best practices to mitigate burn-out including organization and leadership change, and self-care and wellness offerings.  


Conclusion: Becoming an Employer of Choice

Having looked at organizational, individual and systemic factors on the path to meaningful change, this session will get specific about what it means (and what it takes) to become an Employer of Choice. We’ll address the role of the two primary pillars: Mission/Vision and Leadership/Culture/Engagement. We’ll dig into the emotional and physical engagement necessary to commit to becoming an Employer of Choice. We’ll review how a transformed culture translates to financial growth and health of a center. Finally, participants will develop their own priorities, plans, timelines and metrics for change.


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Instructors will guide you through a variety of assessment tools and models to help you become an Employer of Choice in your community, including but not limited to:

  • Individual Leadership SWOT Assessment Tool
  • Team Dysfunction Assessment Tool
  • Impact Leadership Model
  • ACU Burnout Assessment Tool
  • Emotional Intelligence Model
  • Impact Transformation Model

Speaker Highlights


Gary Campbell

Gary is the President of Impact2Lead, LLC and the CEO of Johnson Health Center (JHC) in Lynchburg, Virginia.


Since joining JHC, the center has enjoyed unprecedented success and growth by transforming the culture using the Impact Leadership model and becoming the first FQHC to be recognized as an Employer of Choice by Employer of Choice International, Inc. In April, 2017, they became the recipient of a Best Places to Work award for Central Virginia. In 2018, the health center earned another recognition as one of the top nine emerging businesses in Central Virginia.


Gary speaks nationally and does extensive training and development work with NACHC. 





Lisa Hardmeyer Gray

Lisa Hardmeyer Gray is the founder of Intrinsic, LLC, a consulting company offering trainings geared toward employee wellness particularly in the healthcare field. Lisa works with individuals to build stress-management and resiliency skills and consult organizations on overall health and wellness, guiding them to become an Employer of Choice. She is a Certified Instructor of Mindfulness-Based Stress Reduction (MBSR) through the Center for Mindfulness at the University of Massachusetts Medical Center.


Lisa is also a Licensed Mental Health Counselor and has spent the last three years as a behavioral health provider with FQHCs in Seattle, WA. Her past career spanned 20 years as a director, writer, producer and researcher for film and video productions.


She has brought her research skills, craft of storytelling and passion for healthy people and workplaces together to create trainings that make a difference.




John Sawyer

John Sawyer is the founder of Open Way Coaching, a Washington, DC-based career path and executive coaching practice working with mission-driven professionals. Before launching Open Way, John spent more than fifteen years in advocacy, legislation and public policy, promoting health care access and social justice.


For nearly a decade, John served as the Director of Federal Affairs at the National Association of Community Health Centers (NACHC). John led the Association’s Congressional strategy and outreach through the development and passage of the Affordable Care Act (ACA) and several subsequent policy and funding debates. He has also served on Capitol Hill as a policy aide to two Members of Congress and worked in Human Services policy leadership at the local level.


As a coach, John works with individuals, small teams, and entire organizations to better align professional pursuits with personally held values.

Date & Location



January 14-15, 2020



Renaissance Seattle Hotel - block room rate available upon registration

515 Madison Street

Seattle, WA


Training Fees


Standard rate per participant: $599


Group Discounts:

  • If you are registering a group of three or more, please use EmployerofChoiceGroupDiscount3 on the payment screen to receive 15% off of registration for the first three participants.  
  • If you are registering a group of six or more, please use EmployerofChoiceGroupDiscount6 on the payment screen to receive 15% off of registration for the first six participants.

The Registration Deadline is January 10, 2020.


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The registration cancellation deadline is January 1, 2020. Cancellation requests must be made in writing (e-mail is fine) and are subject to a 10% processing fee.

Weather Cancellation Policy

NWRPCA understands that some scheduled trainings may need to be cancelled due to weather conditions. Cancellations will be avoided if at all possible, due to the challenges and time constraints of rescheduling trainings with speakers and registrants. NWRPCA will reschedule a training if it is apparent the day before the training that weather will likely prohibit registrants and speakers from attending (e.g. announced school closings, road closings, etc.). When a training is cancelled, NWRPCA will make reasonable efforts to phone or email all registrants to alert them of the cancellation. NWRPCA will use contact information provided by the registrants when they registered for the training. If registrants are not able to attend the training on the rescheduled dates, they will be able to transfer their registration credit towards another NWRPCA training in the future. Refunds will not be issued. 


If the training has not been cancelled, it is expected that the participants will make necessary arrangements to attend. If registrants decide not to attend the course, they will receive credit towards another future scheduled training at no extra charge. No refunds will be made. NWRPCA does not accept liability or responsibility for the travel decisions of participants; the decision to travel to and from the training under any conditions including weather is the sole responsibility of the registrant. 

Sponsored by: 


This training is also presented by the Western Clinicians Alliance, whose members include the Arizona Alliance for Community Health Centers (AACHC), the California Primary Care Association (CPCA), the Community Health Association of Mountain/Plains States (CHAMPS), the Northwest Regional Primary Care Association (NWRPCA), and the Western Clinicians Network (WCN). This training was developed in partnership with Impact2Lead, LLC, Intrinsic, LLC, and Open Way Coaching. 







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