CORE Competencies for First-Time CHC Managers and Supervisors
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CORE Competencies for First-Time CHC Managers and Supervisors

7/30/2019 to 7/31/2019

When: Tuesday-Wednesday, July 30-31, 2019
8 AM - 5 PM
Where:  Portland, OR 
Registration Team

Phone: 206-783-3004

Registration Information
Online registration is closed.
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Registration is currently full. We are currently considering hosting additional trainings if there is enough interest. Please sign up at the following link in order to be added to the waiting list and to indicate your interest in the training: 



Join us for "CORE Competencies for First-Time Community Health Center Managers and Supervisors" two-day training this July in Portland, Oregon!


This "Core Competencies" training is ideal for first-time CHC managers and supervisors with 18 months of experience or less, or those looking for a management refresher course.




Course Objectives

In this highly interactive two-day course, participants learn to:

  • Develop flexible, responsive, productive, and customer-focused teams. 
  • Utilize behavioral interviewing to hire staff with the right skills and fit for the long-term. 
  • Coach and develop employees
  • Communicate for results, strengthen trust, and de-escalate conflict 
  • Drive accountability and deliver results 
  • Lead and manage change 
  • Build strong, professional relationships with supervisors, leaders, peers, former peers, and direct reports
  • Avoid common legal pitfalls when managing employees
  • Create a culture of customer service 





Download the Agenda


Speaker Highlights

Lisa Mouscher
Lisa MouscherCEO and Lead Consultant at Sogence Training & Consulting


Lisa Mouscher is CEO and Lead Trainer at Sogence Training and Consulting.  As a popular and dynamic facilitator, trainer and consultant, Lisa works primarily with managers and staff from Federally Qualified Health Centers and other Community Health Centers across the country.  She specializes in two areas of focus: strengthening the management and supervisory skills of health center managers at all levels, and assisting health centers to create a culture of customer service.  Lisa brings her extensive background in management, training and human resources to her work with community health organizations and is known for facilitating immediately applicable results as well as lasting impact to strengthen these organizations for the long term.




Date & Location



Tuesday-Wednesday, July 30-31, 2019

8:00am-5:00pm (both days)





315 SW 5th Ave.

Portland, OR 97204

Hotel information will be released once registration of event is confirmed.



Training Fees


NWRPCA Member Rate: $699

Standard Rate: $950


Group Rate: Register five or more people and receive a 10% discount. Enter the code CoreCompGroup during registration to receive the discount.


The cancellation deadline is Tuesday, July 16, 2019. Cancellations must be in writing (email is fine). Tuition will be refunded less a 20% processing fee. Cancellations made after the deadline are not refundable.



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