Customer Service: The Art of Caring
Tell a Friend About This EventTell a Friend
 

4/27/2018
When: Friday, April 27, 2018
12:00 - 1:00 pm PST
Where: Online
Contact: Registration
206-783-3004

« Go to Upcoming Event List  

OVERVIEW

Providing a high level of customer service is critical in every area of a health center, yet both knowledge and skill are necessary to handle difficult situations and exceed customer expectations. This highly engaging webinar for CHC employees at all levels discusses the critical importance of great customer service and provides a wide range of concrete tools and techniques for making exceptional service part of every interaction. 

 

Join this free webinar to gain crucial skills, ideas and strategies to immediately improve customer service at your health center.

 

PRESENTER

Lisa Mouscher, CEO and Lead Consultant at Sogence Training and Consulting

 

Lisa Mouscher brings extensive experience working with FQHCs and other community health care organizations nationwide, strengthening individual, team and organizational performance. Lisa brings together a dynamic team of trainers to create intensive skill building and immediate impact. She is a popular trainer and consultant at community health centers and primary care associations across the country and is passionate about her work strengthening mission-driven organizations.

 

REGISTRATION

Register now

Membership Software Powered by YourMembership  ::  Legal