Archived O & E Events and Materials

Outreach and Enrollment: Archives

This page houses all past webinar and conference materials related to outreach and enrollment. To obtain a single page resource that houses all webinar links by title, click here. Otherwise, events are broken down by title, event typeand include a direct link to recordings and a copy of slides/materials. Please note: some access may require a login and password. Use the assigned login and password provided to you during your participation at one of our in person events. Any presentations from conferences have been posted with speakers' consent


2014 Webinar Series

What All CHC Staff Should Know

Each CHC’s outreach and enrollment team helps connect consumers with health insurance coverage, but what about the rest of the CHC staff? This webinar will educate CHC staff at all levels on the key elements of outreach and enrollment.

Making the Business Case

CHCs have invested a significant amount of time and resources for the uninsured to have access to in-person assisters to help them apply for coverage. This webinar will help educate CHCs on the business case for outreach and enrollment.

Maximizing OE Staff & Special Enrollment Period

CHCs enrolled millions into coverage during the first open enrollment. Individuals can still apply for coverage during the special enrollment period and other enrollment opportunities such as Medicaid. Outreach staff can be useful in connecting communities and support their operations and outreach efforts.

Conducting Effective Outreach for 2014's Open Enrollment

For 2014's open enrolment, CHCs will focus more on outreach activities in an effort to enroll and engage specific populations in their communities. What are the basics for outreach? What strategies and tools should CHCs use in planning their outreach efforts?

Patient Education: They're Covered, Now What?

CHCs successfully enrolled millions into coverage during the first open enrollment. Now what? New enrollees have little to no experience using the health system and have challenges understanding their coverage. Learn the fundamentals of health literacy, vulnerable populations and tools to educating the newly insured.

Diving Deep on Premium Tax Credits

Presented by Manatt, understand the fundamentals of advance premium tax credits, cost sharing reductions and learn strategies on how to explain to consumers the benefits and risks of taking premium tax credits in advance

2014 Spring Conference 

A Look at 2013's Open Enrollment and Looking Ahead

Open enrollment in the health insurance marketplaces kicked off on October 1, 2013 with CHC's playing a key role in it's success. Learn on what happened, looking ahead and hear best practices, lessons learned.

Addressing Challenges and Generating Solutions for 2014's Open Enrollment

2013's open enrollment presented an array of challenges for CHCs. Learn how to identify CHC's top challenges, develop strategies to resolve them and flesh out an outreach work plan for their efforts moving forward.

Patient Engagement, They're Covered, Now What?

The newly insured population is greatly diverse-how do you engage this population? This workshop explores visible/invisible diversity, health disparities in primary care, and learning about basic self awareness.


Personal Identifiable Information (PII) the Do’s and Don’ts

Outreach and enrollment workers must obtain a significant amount of personal identifiable information for the outreach and enrollment program. Knowing guidelines, do’s and donts are critical to ensure a successful outreach and enrollment program. 

2014 Fall Primary Care Conference

Outreach 2.0: Planning & Conducting Outreach for Open Enrollment

Engaging Partners and Community Relationships for Outreach

  • Enroll America - Ezra Watland
  • Health Outreach Partners - Kristen Stoimenoff

Patient Engagement and Patient Power: Making It Real!

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