Training Community Health Center staff is one of NWRPCA’s highest priorities. We are known for quality conferences and regional trainings. We know that not all of our member staff can travel to our trainings. To help facilitate training to all our members throughout the region, we’ve put together an annual compilation of a group of experienced subject matter experts based on the highest priority topics identified in the annual training needs survey.
This year, the topics include: recruitment, retention, mindfulness/workplace wellness/physician burnout, behavioral health integration, management training, customer service, and health policy/IT. Our goal is to help meet our member’s training needs in more parts of our region. For additional help in planning your training, please consider the following new NWRPCA services:
- Speaker Referral Service
- Support Services for your training
- Speakers Bureau Roadshow
Read on to learn more, and take a look at NWRPCA's Speakers Bureau FAQs for more details about this invaluable program.
NWRPCA helps connect CHCs looking for an expert to come to their location and present on high priority topics. NWRPCA offers referrals at no cost for Speakers Bureau experts.
Meet our current Speakers Bureau presenters
Healthcare Solutions Executive and Thought Leader
Topic(s) of expertise
Quality, Customer Service, Health IT/Policy
As the director of provider innovation strategies, Adele Allison monitors healthcare legislation and policy for DST System’s health solutions division. Having served as the co-chair of the ONC Beacon-EHR Vendor Affinity Group and a current co-chair for HHS’ Workgroup for Electronic Data Interchange (WEDI) Payment Models Workgroup, Adele has over 25 years of healthcare experience. A published author, she is a member of the University of Alabama at Birmingham’s (UAB) advisory board on curriculum development and serves on UAB’s HITECH Committee for health IT curriculum development; and, is a member of the board of directors for Alabama HIMSS.
CEO, Cherokee Health Systems
Topic of expertise
Behavioral Health Integration
Since 1978, Dennis S. Freeman, Ph.D. has served as Chief Executive Officer of Cherokee Health Systems, Inc., a community-based provider of integrated primary care and behavioral health services in Tennessee. Cherokee Health Systems is both a Community Mental Health Center and a Federally Qualified Health Center. The company now has 640 employees and two-dozen service locations including both rural and urban sites. In 2007 the National Center for Primary Care presented Cherokee the Best Practices in 21st Century Primary Care Award.
Lisa Hardmeyer Gray
Topic(s) of expertise
Mindfulness, Workplace Wellness, Retention, Physician Burnout
Lisa Hardmeyer Gray is a Certified Instructor of Mindfulness-Based Stress Reduction (MBSR) through the Center for Mindfulness at the University of Massachusetts Medical Center. Lisa has been teaching MBSR and Mindfulness training to patients, providers, leaders and staff of organizations since 2010. She works with individuals to build stress-management and resiliency skills. She also consults organizations on overall health and wellness, guiding them to become an employer-of-choice. Lisa is currently completing a Master’s in Clinical Mental Health Counseling at Antioch University in Seattle, WA and a clinical internship in Behavioral Health with Neighborcare Health (FQHC) in Seattle, WA.
Ann Hogan Consulting LLS
Topic of expertise
Ann has over 25 years experience in the Human Resources field (19 of those with a FQHC as the VP of HR), including: employee relations, benefits and compensation management, conflict resolution, and employee development and strategic planning. Ann is a certified Senior Professional in Human Resources through the Human Resource Certification Institute and is professional member of the Society of Human Resource Management, the American Society of Healthcare Human Resources Administration and the American Society of Training. Ann is a graduate of Metropolitan State College of Denver with a Bachelor of Science degree in Management and has a Master’s Degree in Education and Human Resource Studies from Colorado State University with a focus on Organizational Performance and Change. She is also a graduate of the 2011 University of Washington Community Health Leadership Institute Certificate Program and in 2012 she completed the Geiger Gibson Fellowship Program through The George Washington University.
CEO and Lead Consultant, Sogence Training and Consulting
Topic(s) of expertise
CHC-specific management training and Helping CHCs to create a culture of customer service
Lisa Mouscher is a popular and dynamic trainer and consultant, working primarily with leaders, managers and staff from FQHCs and other community health centers across the country. Lisa focuses her training in two areas of specialty, facilitating intensive, CHC-specific management skills training for managers and supervisors, and providing training and guidance to health centers interested in creating and sustaining a culture of customer service. She is passionate about the work she does with community health organizations and is known for facilitating both immediately applicable results and lasting impact to strengthen these organizations for the long-term.
How to reserve a Speakers Bureau presenter
If you are interested in contracting any one of these speakers for a training in your local area or just want more information on our Speakers Bureau program, please contact Marleen Arenivar at email@example.com or 206-783-3004 x13.
Planning and conducting a training can be a heavy lift. Therefore, NWRPCA offers the following event coordination support services as needed for a fee:
- Speaker Scheduling – Coordinate speaker dates, speaker contracts, and invoicing and payments after the event
- Logistical Training Support – Help choose and contract training location(s), and assist in the logistical planning of the training, including space set-up and breakdown, catering, audiovisual, speaker set-up, and attendee communication
- Marketing of Training – Provide a standard marketing toolkit, including a customized marketing strategy for your training
- Registration – Create the registration portal and customized training confirmation, payment processing, and name tag creation
- On-site (day of) Support – Conduct on-site registration, manage hotel logistics, and attendee and speaker needs, and trouble shoot as necessary
If you are interested in contracting any one of these additional NWRPCA logistical training services or just want more information, please contact Marleen Arenivar at firstname.lastname@example.org or 206-783-3004 x13.
NWRPCA is committed to scheduling and conducting at least two trainings per year in more diverse locations within the Northwest. This allows NWRPCA learning opportunities to be more accessible to participants who otherwise may not have the opportunity to attend a training.
Current Roadshow Schedule
For TA and more education and training opportunities in your area, please check your State PCA's training events: