Training: Critical Skills for First Time Supervisors and Managers
Tell a Friend About This EventTell a Friend

Training: Critical Skills for First Time Supervisors and Managers

9/20/2016 to 9/21/2016

When: 2-Day Training
8:00 AM - 5:00 PM
Where: Springhill Suites Marriott - Seattle Downtown
1800 Yale Ave
Seattle, Washington  98101
United States
Contact:
Registration Team

Phone: 206-783-3004 x18

Details

 

Overview »
Training Location »
Who Should Attend »
Instructor »
Agenda »
Training Fees »
Contact »

Overview

In this highly interactive two-day course, participants learn to:

  • Develop flexible, responsive, productive, and customer-focused teams
  • Utilize behavioral interviewing to hire staff with the right skills and fit for the long-term
  • Coach and develop employees
  • Communicate for results, strengthen trust, and de-escalate conflict
  • Drive accountability and deliver results
  • Lead and manage change
  • Build strong, professional relationships with supervisors, leaders, peers, former peers, and direct reports
  • Avoid common legal pitfalls when managing employees
  • Create a culture of customer service

 

Training Location

Springhill Suites Marriott
Seattle Downtown
1800 Yale Ave
Seattle, WA 98101

 

Book your group rate for Northwest Regional Primary Care Association


 

Who Should Attend

Leadership, Managers, and Supervisors


 

About the Instructor

Lisa MouscherLisa Mouscher

CEO and Lead Consultant

Sogence Training and Consulting

 

Lisa Mouscher brings extensive experience working with FQHCs and other community health care organizations nationwide, strengthening individual, team and organizational performance. Lisa brings together a dynamic team of trainers to create intensive skill building and immediate impact. She is a popular trainer and consultant at community health centers and primary care associations across the country and is passionate about her work strengthening mission-driven organizations.


 

Agenda

View the draft agenda


 

Training Fees

Standard training fee: $999

NWRPCA Member training fee: $699

 

Register 10 people or more for 10% group discount! Use promo code: CriticalSkills2016Group

$900 Standard fee

$630 Member fee

 

Registration Capacity: If you are unable to register due to registration capacity having been reached, please email registration@nwrpca.org to get on the waiting list.

The cancellation deadline is September 6, 2016.  Cancellations must be in writing (email is fine).  Tuition will be refunded less a $50 processing fee. Cancellations made after the deadline are not refundable (unless there is someone on the waiting list who can fill the spot).


 

Contact

Sadie Agurkis, Education and Training Manager at NWRPCA

sagurkis@nwrpca.org

206-519-5042

 
 

« Go to Upcoming Event List
Membership Software Powered by YourMembership.com®  ::  Legal